FAQ (Frequently Asked Questions)

Do you charge extra to hire out a prospecting pick?

No, All detector hires include free hire of a pick with magnet if needed.

Do you have a Cancellation or Refund policy?

Yes, Our cancellation/Refund Policy is as below:

           - There is no refund for early detector return.

             - full refund will be given if order is cancelled more than 1 week prior to first hire day.

           - 50% refund will be given on cancelled orders with less than 1 week until first hire day.

Can I extend my order once it has been booked?

If there are days still days available then yes, just book extra days online as needed.

Can I change my drop off/pick up time?

Generally yes, we will try and work in with you if possible but we can't accomodate all requests.

Do you do training if I haven't used a detector before?

Yes, When you collect the detector/s we will run through training on how to use the detector.

Where do I pick up my detector from?

Pick up/Drop off location is in East Perth, WA, 6000. All location details are sent through with your confirmation booking.

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